RETURNS AND REFUNDS RETURNS AND REFUNDS – Paletto Shop
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RETURNS AND REFUNDS

RETURNS
Our policy lasts 30 days. If 30 days have gone by since your purchase, unfortunately we can’t offer you a refund or exchange.
To be eligible for a return, your item must be unused and in the same condition that you received it. It must also be in the original packaging.
Our shop will only review replacement or refund requests if Product is missing, broken or with a print error, provided that it is caused by our shop. 
Exchanges will only be made for products that are received defective or damaged,
Please shoot us an email before returning products at : support@paletto-shop.com

*return product back is not necessary 


Refunds (if applicable)
We will also notify you of the approval or rejection of your refund.
If you are approved, then your refund will be processed, and a credit will automatically be applied to your credit card or original method of payment, within a certain amount of days.

Late or missing refunds (if applicable)
If you haven’t received a refund yet, first check your bank account again.
Then contact your credit card company, it may take some time before your refund is officially posted.
Next contact your bank. There is often some processing time before a refund is posted.
If you’ve done all of this and you still have not received your refund yet, please contact us at support@paletto-shop.com

Sale items (if applicable)
Only regular priced items may be refunded, unfortunately sale items cannot be refunded.

Exchanges (if applicable)
We only replace items if they are defective or damaged. If you need to exchange it for the same item, send us an email at support@paletto-shop.com


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